For app support, please email us at Appsupport@pcm-uk.co.uk.
Please note that our support team does not accept incoming calls, and we do not have a dedicated phone line for app support.
Additionally, we are unable to assist with charge-related inquiries and can only provide support for our application(s).
To verify use of the App it is important that PCM know that the person applying is a resident of the development and a form of identification with the name and valid address is required to accept the application.
All new registrations must provide both copies of two identifications. This is to verify that the users are valid applicants. All documents are held in line with the current GDPR legislation.
The number of free parking hours available per month is a carefully calculated number that has been agreed with either your Managing Agents or Housing Association. The number is calculated in order to be a fair for all residents with visitor parking rights.
Only one registration is permitted per property. This can be logged in via different devices but the same parking restrictions will apply.
Please contact our app support team on the following email – appsupport@pcm-uk.co.uk
The maximum stay period has been agreed with either your Managing Agents or Housing Association. This period is calculated in order to be a fair for all residents with visitor parking rights and to allow for genuine visitors to park.
Purchasable hours can be bought within the app. The number of hours permitted to purchase is dependent on your address.
The no return period has been agreed with either your Managing Agents or Housing Association. This period is in order to be fair for all residents with visitor parking rights and to avoid residents parking secondary vehicles.
This is dependent on your address. The amount of visitor vehicles permitted to park at one time will be clearly stipulated in the written communication from Parking Control Management (UK) Ltd.
This is dependent on your address. If the scheme allows both free and purchased hours do roll over. The rollover period will be clearly communicated to all residents by Parking Control Management (UK) Ltd.
Residents will only require the vehicle registration of their visitor to complete a parking session booking.
Please contact PCM on the details below to make an enquiry about the visitor parking at your address.
01753 512603
Mon-Fri 9am-5pm